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Returns & Refunds Policy

Last updated: [Insert Date]

Due to the nature of skincare products and hygiene standards, we maintain the following policy.

Physical Products

  • Unopened and unused products may be returned within [7–14] days of delivery
  • Products must be in original packaging
  • Opened, used, or tampered products cannot be returned

Non-Returnable Items

  • Opened skincare products
  • Digital products
  • Virtual consultations or services

Refunds

  • Once your return is received and inspected, approved refunds will be issued to the original payment method
  • Shipping fees are non-refundable
  • Refund processing may take 5–10 business days

Damaged or Incorrect Orders

If your order arrives damaged or incorrect, contact us within 48 hours of delivery with photos at [your email address].